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  • ETR 334 : 20001

    Current The latest, up-to-date edition.

    HUMAN FACTORS (HF) - THE IMPLICATIONS OF HUMAN AGEING FOR THE DESIGN OF TELEPHONE TERMINALS

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date: 

    Publisher:  European Telecommunications Standards Institute

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    Table of Contents - (Show below) - (Hide below)

    Foreword
    Introduction
    1 Scope
    2 References
    3 Definitions and abbreviations
      3.1 Definitions
      3.2 Abbreviations
    4 Background characteristics of older people
      4.1 Demographic change
      4.2 Attitudes to technology
      4.3 Economic resources
      4.4 Employment
      4.5 Institutional living
      4.6 Housing situation
      4.7 Social isolation
      4.8 Summary and conclusions
    5 Normal Age-related Changes
      5.1 Introduction
      5.2 Sensory change in vision
      5.3 Sensory change in hearing
      5.4 Motor changes
      5.5 Cognitive change
      5.6 Pathological change associated with older people
    6 Design issues
      6.1 Design considerations relating to visual change
      6.2 Design considerations relating to changes in hearing
      6.3 Design considerations relating to changes in motor
          strength and skills
      6.4 Design considerations relating to cognitive change
    7 Usability issues
      7.1 User description
      7.2 Task and scenario analyses
      7.3 Acceptance criteria
      7.4 Usability testing
    Annex A: Bibliography
    Index
    History

    Abstract - (Show below) - (Hide below)

    Emphasizes important issues in the design of telephone terminals for use by elderly and disabled people.

    General Product Information - (Show below) - (Hide below)

    Committee HF 2
    Document Type Standard
    Publisher European Telecommunications Standards Institute
    Status Current

    Standards Referenced By This Book - (Show below) - (Hide below)

    EG 202 534 : 1.1.3 HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES
    PD 7010:1997 Essential requirements for a handset telephony facility provided by terminal equipment intended for direct connection to an analogue interface of the public switched telephone network
    I.S. CWA 14170:2004 SECURITY REQUIREMENTS FOR SIGNATURE CREATION APPLICATIONS
    EG 202 191 : 1.1.1 HUMAN FACTORS (HF); MULTIMODAL INTERACTION, COMMUNICATION AND NAVIGATION GUIDELINES
    TR 102 612 : 1.1.1 HUMAN FACTORS (HF); EUROPEAN ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF PRODUCTS AND SERVICES IN THE ICT DOMAIN (EUROPEAN COMMISSION MANDATE M 376, PHASE 1)
    EG 202 670 : 1.1.2 HUMAN FACTORS (HF); USER EXPERIENCE GUIDELINES FOR REAL-TIME COMMUNICATION SERVICES EXPRESSED IN QUALITY OF SERVICE TERMS

    Standards Referencing This Book - (Show below) - (Hide below)

    ETR 095 : 20001 HUMAN FACTORS (HF) - GUIDE FOR USABILITY EVALUATIONS OF TELECOMMUNICATIONS SYSTEMS AND SERVICES
    ETS 300 679 : 20001 TERMINAL EQUIPMENT (TE) - TELEPHONY FOR THE HEARING IMPAIRED - ELECTRICAL COUPLING OF TELEPHONE SETS TO HEARING AIDS
    ETS 300 381 : 20001 TELEPHONY FOR HEARING IMPAIRED PEOPLE - IMPAIRED COUPLING OF TELEPHONE EARPHONES TO HEARING AIDS
    ETR 029 : 20001 HUMAN FACTORS (HF) - ACCESS TO TELECOMMUNICATIONS FOR PEOPLE WITH SPECIAL NEEDS - RECOMMENDATIONS FOR IMPROVING & ADAPTING TELECOMMUNICATION TERMINALS & SERVICES FOR PEOPLE WITH IMPAIRMENTS
    ETR 147 : 20001 PRIVATE TELECOMMUNICATION NETWORK (PTN); PRIVATE TELECOMMUNICATION NETWORK EXCHANGE (PTNX) FUNCTIONS FOR THE UTILIZATION OF INTERVENING NETWORKS IN THE PROVISION OF OVERLAY SCENARIOS (TRANSPARENT APPROACH); GENERAL REQUIREMENTS
    ETS 300 640 : 20001 HUMAN FACTORS (HF) - ASSIGNMENT OF ALPHABETIC LETTERS TO DIGITS ON STANDARD TELEPHONE KEYPAD ARRAYS
    ETS 300 488 : 20001 TERMINAL EQUIPMENT (TE) - TELEPHONY FOR HEARING IMPAIRED PEOPLE - CHARACTERISTICS OF TELEPHONE SETS THAT PROVIDE ADDITIONAL RECEIVING AMPLIFICATION FOR THE BENEFIT OF THE HEARING IMPAIRED
    ETR 051 : 20001 HUMAN FACTORS (HF) - USABILITY CHECKLIST FOR TELEPHONES BASIC REQUIREMENTS
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