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  • FD ISO 10002 : 2014 FD

    Current The latest, up-to-date edition.

    QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR COMPLAINTS HANDLING IN ORGANIZATIONS

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    Published date:  12-01-2013

    Publisher:  Association Francaise de Normalisation

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    Development Note Indice de classement: X50-187FD. FD ISO 10002 December 2004. (12/2004) FD ISO 10002 August 2014. (08/2014)
    Document Type Miscellaneous Product
    Publisher Association Francaise de Normalisation
    Status Current

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
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