• Shopping Cart
    There are no items in your cart

FD ISO 10008:2022

Current

Current

The latest, up-to-date edition.

Quality management - Customer satisfaction - Guidance for business-to-consumer electronic commerce transactions

Available format(s)

Hardcopy

Language(s)

English - French

Published date

01-09-2022

€158.60
Excluding VAT

This document gives guidance on planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT) system within anorganization.

Committee
ISO/TC 176
DocumentType
Final Draft
Pages
44
ProductNote
French version contains 48 pages.
PublisherName
Association Francaise de Normalisation
Status
Current
Supersedes

Access your standards online with a subscription

Features

  • Simple online access to standards, technical information and regulations.

  • Critical updates of standards and customisable alerts and notifications.

  • Multi-user online standards collection: secure, flexible and cost effective.