GR 2914 CORE : ISSUE 4

1. Introduction
    1.1 Definition of Human Factors
    1.2 Purpose and Scope
    1.3 Reliability of Requirements
    1.4 Target Audience
          1.4.1 Suppliers
          1.4.2 Network Service Providers
    1.5 Organization of the Document
    1.6 Requirements Terminology
    1.7 Requirement Labeling Conventions
          1.7.1 Numbering of Requirement and Related Objects
          1.7.2 Requirement, Conditional Requirement, and Objective
                  Object Identification
    1.8 Miscellaneous Terminology
2. Documents Background
    2.1 Criteria Common to Switching and Transport NEs
3. Hardware Labeling Requirements
4. Trouble Notification and Alarms
    4.1 Trouble Notification
    4.2 Alarm Requirements
          4.2.1 Alarm Presentation
          4.2.2 Alarm Severity
          4.2.3 System Response When Reporting Alarms
5. Output Messages
    5.1 Status Messages
    5.2 Automatic Messages
6. Diagnostics
    6.1 Trouble Isolation
    6.2 Error Analysis
7. System Integrity
8. System Responses
9. Translations
10. Restoration of Equipment to Active or Standby State
11. Software Designations
12. Command Language Dialogue
13. Form Design and Data Input
14. Repairs
    14.2 Software Repairs
    14.3 Hardware Repairs
15. Physical Aspects of the NE
16. Documentation
    16.1 Comprehension
             16.1.1 Comprehensiveness
             16.1.2 Comprehensibility
17. Method of Procedures
18. Test Methods
    18.1 Test Method for Identifying Target Components
              18.1.1 Participant Characteristics
              18.1.2 Illumination
              18.1.3 Procedure
              18.1.4 Criteria
     18.2 Test Method for Warning Message Comprehension
              18.2.1 Participant Characteristics
              18.2.2 Illumination
              18.2.3 Procedure
              18.2.4 Criteria
     18.3 Test Method for Alarm Detection
              18.3.1 Participant Characteristics
              18.3.2 Illumination
              18.3.3 Procedure
              18.3.4 Analysis
              18.3.5 Criteria
              18.3.6 Example
     18.4 Test Method for Documentation Comprehension
              18.4.1 Participants Characteristics
              18.4.2 Illumination
              18.4.3 Test Procedure
              18.4.4 Analysis
              18.4.5 Criteria
References
Glossary

Proposes generic requirements to help improve the design of the Maintenance User Interface (MUI) of network equipment. Generic requirements pertain to both hardware and software interfaces between network equipment and the technicians who perform maintenance activity on the equipment. Requirements bear on remote network Operations, Administration and Maintenance systems as well as local system consoles. Facilitates the accessibility of all human factors proposed generic requirements related to network equipment and network reliability. Generic requirements contained in this document supersede all existing human factors generic requirements, as of the publication date. Proposed generic requirements in this document apply to new equipment as of December 1998.