I.S. EN 14012:2019
Current
The latest, up-to-date edition.
Postal services - Quality of service - Complaints handling principles
Hardcopy , PDF
English
07-10-2019
For Harmonized Standards, check the EU site to confirm that the Standard is cited in the Official Journal.
Only cited Standards give presumption of conformance to New Approach Directives/Regulations.
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This document specifies complaints-handling principles related to domestic and international postal services.
| Committee |
TC 331
|
| DocumentType |
Standard
|
| Pages |
0
|
| ProductNote |
The date of any NSAI previous adoption may not match the date of its original CEN/CENELEC document.
|
| PublisherName |
National Standards Authority of Ireland
|
| Status |
Current
|
| Supersedes |
| Standards | Relationship |
| EN 14012:2019 | Identical |
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