• Shopping Cart
    There are no items in your cart

I.S. EN 17478:2021

Current

Current

The latest, up-to-date edition.

Transport Services - Customer communications for passenger transport services - A Universal Design approach

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

10-01-2022

For Harmonized Standards, check the EU site to confirm that the Standard is cited in the Official Journal.

Only cited Standards give presumption of conformance to New Approach Directives/Regulations.


Dates of withdrawal of national standards are available from NSAI.

€82.00
Excluding VAT

European foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Applying a Universal Design approach
5 User characteristics, capabilities and preferences
6 Requirements for communication following a Universal Design approach
7 Evaluation of the application of a Universal Design approach
Annex A (informative) Business aspects of Universal Design
Annex B (informative) The 7 Principles and 29 Guidelines of Universal Design
Annex C (informative) User characteristics, capabilities and preferences
Annex D (informative) Tables for using the Universal Design Principles and Guidelines in passenger transport services communication design
Annex E (informative) Tables mapping the Universal Design Principles and Guidelines to the design guidance in Annexes F, G and H
Annex F (informative) Written communication
Annex G (informative) Verbal communication
Annex H (informative) Digital communication
Bibliography

This document specifies requirements and recommendations for the planning, design, development and provision of user communications related to passenger transport so that these communications can be accessed, understood and used by the widest range of users, including persons with disabilities and older persons.

Committee
TC 320
DocumentType
Standard
Pages
64
ProductNote
The date of any NSAI previous adoption may not match the date of its original CEN/CENELEC document.
PublisherName
National Standards Authority of Ireland
Status
Current

Standards Relationship
EN 17478:2021 Identical

Access your standards online with a subscription

Features

  • Simple online access to standards, technical information and regulations.

  • Critical updates of standards and customisable alerts and notifications.

  • Multi-user online standards collection: secure, flexible and cost effective.