I.S. EN ISO/IEC 19796-1:2009
Current
The latest, up-to-date edition.
INFORMATION TECHNOLOGY - LEARNING, EDUCATION AND TRAINING - QUALITY MANAGEMENT, ASSURANCE AND METRICS - PART 1: GENERAL APPROACH
Hardcopy , PDF
English
01-01-2009
For Harmonized Standards, check the EU site to confirm that the Standard is cited in the Official Journal.
Only cited Standards give presumption of conformance to New Approach Directives/Regulations.
Dates of withdrawal of national standards are available from NSAI.
Foreword
Introduction
1 Scope
2 Terms and definitions
3 Process model
3.1 Descriptive model
3.2 Reference Framework for Quality Descriptions (RFDQ):
process model
3.2.1 Process model description
4 Conformance
Annex A (informative) - Explanation for the use of the model
Annex B (informative) - DIN process model (DIN PAS 1032-1)
Annex C (informative) - French code of practice in E-Learning
(AFNOR Z76-001)
Annex D (informative) - Reference Quality Criteria (RQC)
DIN PAS 1032-1
Annex E (informative) - Harmonized model for quality management
for learning, education, and training:
mapping CELTSC and RFDQ
Annex F (informative) - Specific quality objectives
Annex G (informative) - References
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