ICAO 9971 : 2014

Glossary
PART I - COLLABORATIVE DECISION-MAKING (CDM)
Chapter 1 - Introduction
Chapter 2 - Description of collaborative decision-making (CDM)
Chapter 3 - Role of information exchange
Chapter 4 - Articulating a CDM process
Appendix - CDM examples
Part II - AIR TRAFFIC FLOW MANAGEMENT (ATFM)
Foreword
Chapter 1 - Introduction
Chapter 2 - The ATFM service
Chapter 3 - ATFM structure and organization
Chapter 4 - Capacity, demand and ATFM phases
Chapter 5 - ATFM implementation
Chapter 6 - ATFM measures
Chapter 7 - Data exchange
Chapter 8 - ATFM communication
Appendix A - Sample international ATFM operations planning
             telephone conference format
Appendix B - Sample air traffic management (ATM) data exchange
             agreement
Appendix C - Determining airport acceptance rate (AAR)
Appendix D - Determining sector capacity
Appendix E - Capacity planning and assessment process
Appendix F - Sample letter of agreement (LoA) between a flow
             management unit (FMU) and an area control centre
             (ACC)
Appendix G - Template for letter of agreement (LoA) between air
             navigation services providers (ANSPs) on flow
             management

As the prior section indicated, Doc 9854 and derived documents call for increased levels of collaboration
across the spectrum of decision-making.