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IEC 61968-8:2015

Current

Current

The latest, up-to-date edition.

Application integration at electric utilities - System interfaces for distribution management - Part 8: Interfaces for customer operations

Available format(s)

Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users

Language(s)

English, English - French

Published date

27-05-2015

FOREWORD
1 Scope
2 Normative references
3 Terms, definitions and abbreviations
4 Reference and information models
5 Customer support message types
Annex A (normative) - XML schemas for message payloads
Bibliography

IEC 61968-8:2015 specifies the information content of a set of message types that can be used to support many of the business functions related to customer support. Typical uses of the message types include service request, customer agreement, and trouble management. The purpose is to define a standard for the integration of customer support (CS), which would include customer service, trouble management and point of sale related components integrated with other systems and business functions within the scope of IEC 61968. The scope of this standard is the exchange of information between a customer support system and other systems within the utility enterprise.

Committee
TC 57
DevelopmentNote
Stability date: 2018. (05/2015) A Bilingual edition has been published on 09/08/2016. (08/2016)
DocumentType
Standard
Pages
58
PublisherName
International Electrotechnical Committee
Status
Current

Standards Relationship
DIN EN 61968-8:2017-03 Identical
NF EN 61968-8 : 2016 Identical
NBN EN 61968-8 : 2016 Identical
NEN EN IEC 61968-8 : 2016 Identical
SN EN 61968-8 : 2016 Identical
BS EN 61968-8:2016 Identical
CEI EN 61968-8 : 2016 Identical
EN 61968-8:2016 Identical
UNE-EN 61968-8:2016 Identical

16/30336103 DC : 0 BS EN 61968-3 ED 2.0 - APPLICATION INTEGRATION AT ELECTRIC UTILITIES - SYSTEM INTERFACES FOR DISTRIBUTION MANAGEMENT - PART 3: INTERFACE FOR NETWORK OPERATIONS
BS EN 61968-1:2013 Application integration at electric utilities. System interfaces for distribution management Interface architecture and general recommendations
EN 61968-11:2013 Application integration at electric utilities - System interfaces for distribution management - Part 11: Common information model (CIM) extensions for distribution
CEI EN 61968-11 : 2013 APPLICATION INTEGRATION AT ELECTRIC UTILITIES - SYSTEM INTERFACES FOR DISTRIBUTION MANAGEMENT - PART 11: COMMON INFORMATION MODEL (CIM) EXTENSIONS FOR DISTRIBUTION
IEC 61968-3:2017 Application integration at electric utilities - System interfaces for distribution management - Part 3: Interface for network operations
I.S. EN IEC 61968-3:2018 APPLICATION INTEGRATION AT ELECTRIC UTILITIES - SYSTEM INTERFACES FOR DISTRIBUTION MANAGEMENT - PART 3: INTERFACE FOR NETWORK OPERATIONS
CEI EN 61968-1 : 2013 APPLICATION INTEGRATION AT ELECTRIC UTILITIES - SYSTEM INTERFACES FOR DISTRIBUTION MANAGEMENT - PART 1: INTERFACE ARCHITECTURE AND GENERAL REQUIREMENTS
EN IEC 61968-3:2018 Application integration at electric utilities - System interfaces for distribution management - Part 3: Interface for network operations
EN 61968-1:2013 Application integration at electric utilities - System interfaces for distribution management - Part 1: Interface architecture and general recommendations
IEC TS 62056-6-9:2016 Electricity metering data exchange - The DLMS/COSEM suite - Part 6-9: Mapping between the Common Information Model message profiles (IEC 61968-9) and DLMS/COSEM (IEC 62056) data models and protocols
BS EN 61968-11:2013 Application integration at electric utilities. System interfaces for distribution management Common information model (CIM) extensions for distribution
PD IEC/TS 62056-6-9:2016 Electricity metering data exchange. The DLMS/COSEM suite Mapping between the Common Information Model message profiles (IEC 61968-9) and DLMS/COSEM (IEC 62056) data models and protocols
I.S. EN 61968-11:2013 APPLICATION INTEGRATION AT ELECTRIC UTILITIES - SYSTEM INTERFACES FOR DISTRIBUTION MANAGEMENT - PART 11: COMMON INFORMATION MODEL (CIM) EXTENSIONS FOR DISTRIBUTION (IEC 61968-11:2013 (EQV))
I.S. EN 61968-1:2013 APPLICATION INTEGRATION AT ELECTRIC UTILITIES - SYSTEM INTERFACES FOR DISTRIBUTION MANAGEMENT - PART 1: INTERFACE ARCHITECTURE AND GENERAL RECOMMENDATIONS (IEC 61968-1:2012 (EQV))
IEC 61968-1:2012 Application integration at electric utilities - System interfaces for distribution management - Part 1: Interface architecture and general recommendations
IEC 61968-11:2013 Application integration at electric utilities - System interfaces for distribution management - Part 11: Common information model (CIM) extensions for distribution

IEC TS 61968-2:2011 Application integration at electric utilities - System interfaces for distribution management - Part 2: Glossary
IEC 61970-301:2016 Energy management system application program interface (EMS-API) - Part 301: Common information model (CIM) base
IEC 61968-6:2015 Application integration at electric utilities - System interfaces for distribution management - Part 6: Interfaces for maintenance and construction
IEC 61968-11:2013 Application integration at electric utilities - System interfaces for distribution management - Part 11: Common information model (CIM) extensions for distribution
IEC 60050-300:2001 International Electrotechnical Vocabulary (IEV) - Part 300: Electrical and electronic measurements and measuring instruments - Part 311: General terms relating to measurements - Part 312: General terms relating to electrical measurements - Part 313: Types of electrical measuring instruments - Part 314: Specific terms according to the type of instrument
IEC 61968-1:2012 Application integration at electric utilities - System interfaces for distribution management - Part 1: Interface architecture and general recommendations

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