1 Overview
1.1 Scope
1.2 Purpose
2 Definitions and word usage
2.1 Definitions
2.2 Word usage
3 Information requirement
3.1 Device model, order code, and serial number
3.2 Firmware version
3.3 Documentation version
3.4 Nature of the change
3.5 Importance of the change
3.6 Firmware controller responsibility
3.7 Instructions on how to implement a firmware change
3.8 Contact mailbox at the manufacturer's site or sales company
3.9 Customer/user contact (firmware controller)
3.10 Determination of firmware problem
3.11 Classification of changes
3.12 Testing/validation
3.13 Third-party resellers of Intelligent Electronic Devices
3.14 Specific recommendations directed towards firmware controllers
3.15 Specific recommendations directed towards manufacturers
3.16 Compatibility of firmware versions
3.17 Feedback from the end-user to the manufacturer
4 Dissemination of firmware revision information by manufacturers
to users
4.1 Dissemination of notification
4.2 Availability of on-demand information
5 Dissemination of firmware revision information by users to
manufacturers
Annex A (informative) Example of a severity rating methodology
Annex B (informative) Example of a functional classification scheme
Annex C (informative) Bibliography