INCITS/ISO/IEC 13714 : 1995 : R2006
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
View Superseded by
INFORMATION TECHNOLOGY - USER INTERFACE TO TELEPHONE-BASED SERVICES: VOICE MESSAGING APPLICATIONS
Hardcopy , PDF
24-04-2024
English
01-01-2006
Important note : Users cannot be edited or removed once added to your Multi user PDF.
1 Scope
2 Conformance
3 Normative references
4 Definitions
5 Standard elements of user/system dialogue
5.1 Voice input
5.2 DTMF input
5.3 System output
5.4 Time-outs
5.5 System response times
5.6 Basic use of the # and * keys
5.7 Language of system prompts
6 Call answering
7 Voice mail application
8 Voice bulletin boards
9 Voice message delivery
Annex A (informative) Dialogue design guidelines
Annex B (informative) Use of this standard for services other
than voice messaging
Contains users of voice messaging systems with a consistent mode of interaction in a way that is independent of the underlying system implementations. The interface is based on a set of design guidelines that are annexed to this standard.
| DocumentType |
Standard
|
| Pages |
70
|
| ProductNote |
Reconfirmed 2006
|
| PublisherName |
Information Technology Industry Council
|
| Status |
Superseded
|
| SupersededBy | |
| Supersedes |
| Standards | Relationship |
| ISO/IEC 13714:1995 | Identical |
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