INCITS/ISO/IEC 30105-2: 2018
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes —Part 2:Process assessment model (PAM)
Hardcopy , PDF
10-04-2024
English
16-10-2018
ISO/IEC 30105 specifies the lifecycle process requirements performed by the IT enabled business
process outsourcing service provider for the outsourced business processes. It defines the processes to
plan, establish, implement, operate, monitor, review, maintain and improve its services.
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