ISO 9999:2011 establishes a classification of assistive products, especially produced or generally available, for persons with disability.
Assistive products used by a person with disability, but which require the assistance of another person for their operation, are included in the classification.
The following items are specifically excluded from ISO 9999:2011: items used for the installation of assistive products; solutions obtained by combinations of assistive products that are individually classified in ISO 9999:2011; medicines; assistive products and instruments used exclusively by healthcare professionals; non-technical solutions, such as personal assistance, guide dogs or lip-reading; implanted devices; and financial support.