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ISO/IEC 30105-5:2024

Current

Current

The latest, up-to-date edition.

Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 5: Guidance

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

05-06-2024

€153.00
Excluding VAT

This document contains the guidance on supporting maturity improvement for service providers. It specifies the provision of assessment results that are repeatable, objective and comparable within similar contexts, and can be used for either process improvement or process capability gap determination. The framework for the conduct of assessments is designed to support the achievement of dependable assessment results.

This document provides guidance on the usage of the core parts of the ISO/IEC30105series: ISO/IEC30105-1, ISO/IEC30105-2 and ISO/IEC30105-3.

This document also introduces the extended parts of theISO/IEC 30105series: ISO/IECTS30105-6, ISO/IEC TR30105-7, ISO/IEC30105-8 and ISO/IECTS30105-9.

DocumentType
Standard
Pages
28
PublisherName
International Organization for Standardization
Status
Current
Supersedes

Standards Relationship
AS/NZS ISO/IEC 30105.5:2026 Identical
BS ISO/IEC 30105-5:2024 Equivalent
DS/ISO/IEC 30105-5:2024 Identical

€153.00
Excluding VAT