• Shopping Cart
    There are no items in your cart

JIS Q 10001:2010

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by

Quality management -- Customer satisfaction -- Guidelines for codes of conduct for organizations

Available format(s)

PDF

Language(s)

English

Published date

21-09-2010

Superseded date

13-11-2020

Superseded by

JIS Q 10001:2019

€66.34
Excluding VAT

This Japanese Industrial Standard provides guidance for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct.

DocumentType
Standard
Pages
20
PublisherName
Japanese Standards Association
Status
Superseded
SupersededBy

Standards Relationship
ISO 10001:2007 Identical

Reaffirmed 2015 2010(R2015) [20/10/2015]2010 [21/09/2010]

Access your standards online with a subscription

  • Simple online access to standards, technical information and regulations.

  • Critical updates of standards and customisable alerts and notifications.

  • Multi-user online standards collection: secure, flexible and cost effective.

€66.34
Excluding VAT