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JIS Q 10003:2010

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations

Available format(s)

Hardcopy , PDF

Superseded date

10-05-2022

Superseded by

JIS Q 10003:2019

Language(s)

Japanese, English

Published date

21-09-2010

€106.26
Excluding VAT

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This Japanese Industrial Standard provides guidance for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization.

DocumentType
Standard
Pages
0
PublisherName
Japanese Standards Association
Status
Superseded
SupersededBy

Reaffirmed 2015 2010(R2015) [20/10/2015]2010 [21/09/2010]

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