JIS Q 9001:2015

Introduction0.1 General0.2 Process approach0.3 Relationship with JIS Q 90040.4 Compatibility with other management systems1 Scope 1.1 General 1.2 Application2 Normative references3 Terms and definitions4 Quality management system 4.1 General requirements 4.2 Documentation requirements5 Management responsibility 5.1 Management commitment 5.2 Customer focus 5.3 Quality policy 5.4 Planning 5.5 Responsibility, authority and communication 5.6 Management review6 Resource management 6.1 Provision of resources 6.2 Human resources 6.3 Infrastructure 6.4 Work environment7 Product realization 7.1 Planning of product realization 7.2 Customer-related processes 7.3 Design and development 7.4 Purchasing 7.5 Production and service provision8 Measurement, analysis and improvement 8.1 General 8.2 Monitoring and measurement 8.3 Control of nonconforming product 8.4 Analysis of data 8.5 ImprovementAnnex A (informative) - Correspondence between JIS Q 9001:2008 and JIS Q 14001:2004Annex B (informative) - Changes between JIS Q 9001:2000 and JIS Q 9001:2008Bibliography

Describes requirements for a quality management system where an organization; a) needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

2015 [20/11/2015]2008(R2013) [21/10/2013]2008 [20/12/2008]2000(R2006) [20/06/2006]2000 [20/12/2000]