NBN ISO 10002 : DEC 2014
Current
Current
The latest, up-to-date edition.
QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR COMPLAINTS HANDLING IN ORGANIZATIONS (ISO 10002:2014)
Published date
07-07-2014
Publisher
Sorry this product is not available in your region.
Gives guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance, and improvement.
| DocumentType |
Standard
|
| PublisherName |
Belgian Standards
|
| Status |
Current
|
| Standards | Relationship |
| ISO 10002:2014 | Identical |
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