NBN ISO 10004 : 2014
Current
Current
The latest, up-to-date edition.
QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR MONITORING AND MEASURING
Published date
07-07-2014
Publisher
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Gives guidance in defining and implementing processes to monitor and measure customer satisfaction.
| DevelopmentNote |
Dutch edition issued in July 2014. (08/2014)
|
| DocumentType |
Standard
|
| PublisherName |
Belgian Standards
|
| Status |
Current
|
| Standards | Relationship |
| ISO 10004:2012 | Identical |
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