NEN EN 14012:2019
Current
Current
The latest, up-to-date edition.
Postal services - Quality of service - Complaints handling principles
Available format(s)
Hardcopy
Language(s)
English
Published date
01-09-2019
Publisher
Important note : Users cannot be edited or removed once added to your Multi user PDF.NEN-EN 14012 specifies complaints-handling principles related to domestic and international postal services.
| Committee |
TC 331
|
| DocumentType |
Standard
|
| Pages |
0
|
| PublisherName |
Netherlands Standards
|
| Status |
Current
|
| Standards | Relationship |
| EN 14012:2019 | Identical |
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