NEN EN 14508 : 2016
Current
The latest, up-to-date edition.
POSTAL SERVICES - QUALITY OF SERVICE - MEASUREMENT OF THE TRANSIT TIME OF END-TO-END SERVICES FOR SINGLE PIECE NON-PRIORITY MAIL AND SECOND CLASS MAIL
12-01-2013
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Methodology
4.1 General
4.2 Calculation and presentation of transit time
4.3 Service performance indicators
5 Real mail studies
6 Geographical stratification
7 Estimation of transit time
7.1 General
7.2 Accuracy
8 Test mail characteristics
9 Report
10 Quality control and auditing
Bibliography
Defines methods for measuring the end-to-end transit time of domestic and cross-border non-priority single piece mail, collected, processed and delivered by postal service operators.
| DocumentType |
Standard
|
| PublisherName |
Netherlands Standards
|
| Status |
Current
|
| Standards | Relationship |
| EN 14508:2016 | Identical |
| BS EN 14508:2016 | Identical |
| DIN EN 14508:2016-06 | Identical |
| SN EN 14508 : 2016 | Identical |
| UNI EN 14508 : 2007 | Identical |
| UNE-EN 14508:2003 | Identical |
| I.S. EN 14508:2016 | Identical |
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