NEN EN 15341 : 2007

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Maintenance Performance
5 System of indicators
  5.1 General
  5.2 Objectives
  5.3 Architecture of key indicators
6 Indicators
  6.1 General
  6.2 Economical Key Indicators
      6.2.1 LEVEL 1
      6.2.2 LEVEL 2
      6.2.3 LEVEL 3
  6.3 Technical key indicators
      6.3.1 LEVEL 1
      6.3.2 LEVEL 2
      6.3.3 LEVEL 3
  6.4 Organisational indicators
      6.4.1 LEVEL 1
      6.4.2 LEVEL 2
      6.4.3 LEVEL 3
7 Methodology for the selection and use of key performance
  indicators for maintenance
  7.1 Defining the objectives which characterise the
      maintenance management process
  7.2 Selecting the relevant indicators
  7.3 Defining and collecting the necessary basic data
  7.4 Calculating the indicators and selecting the type of
      representation
      7.4.1 Frequency of calculating the indicators
      7.4.2 Type of presentation
      7.4.3 Test and validation
      7.4.4 Analysis of the results
Annex A (normative) Key Indicators Factors List

Specifies a system for managing Key Performance Indicators to measure maintenance performance in the framework of the influencing factors such as economical, technical and organisational aspects, to appraise and to improve efficiency and effectiveness to achieve excellence in maintaining Technical Assets.