NEN EN 15838 : 2009
Current
Current
The latest, up-to-date edition.
CUSTOMER CONTACT CENTRES - REQUIREMENTS FOR SERVICE PROVISION
Published date
12-01-2013
Publisher
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Defines the requirements for customer contact centres.
| DocumentType |
Standard
|
| PublisherName |
Netherlands Standards
|
| Status |
Current
|
| SupersededBy |
| Standards | Relationship |
| EN 15838:2009 | Identical |
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