NEN EN ISO 9000-3 : 1998

1 Scope
2 Normative references
3 Definitions
4 Quality system requirements
    4.1 Management responsibility
    4.2 Quality system
    4.3 Contract review
    4.4 Design control
    4.5 Document and data control
    4.6 Purchasing
    4.7 Control of customer-supplied product
    4.8 Product identification and traceability
    4.9 Process control
    4.10 Inspection and testing
    4.11 Control of inspection, measuring and test equipment
    4.12 Inspection and test status
    4.13 Control of nonconforming product
    4.14 Corrective and preventive action
    4.15 Handling, storage, packaging, preservation and
         delivery
    4.16 Control of quality records
    4.17 Internal quality audits
    4.18 Training
    4.19 Servicing
    4.20 Statistical techniques
Annex A Bibliography
Annex B Cross-references to ISO/IEC 12207

States guidelines to facilitate the application of ISO 9001:1994 for organizations, developing, supplying, installing and maintaining computer software. The requirements of ISO 9001 are not added to or otherwise changed. Should not be used as assessment criteria in quality system registration/certification.