NEN ISO 16439 : 2014
Current
The latest, up-to-date edition.
INFORMATION AND DOCUMENTATION - METHODS AND PROCEDURES FOR ASSESSING THE IMPACT OF LIBRARIES
16-05-2014
Specifies terms for impact assessment of libraries and specifies methods for such assessment: for the purpose of strategic planning and internal quality management of libraries; to facilitate comparison of library impact over time and between libraries of similar type and mission; to promote the libraries' role and value for learning and research, education and culture, social and economic life; to support political decisions on levels of service and strategic goals for libraries.
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