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NEN ISO/IEC 30105-1 : 2016

Current

Current

The latest, up-to-date edition.

INFORMATION TECHNOLOGY - IT ENABLED SERVICES-BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 1: PROCESS REFERENCE MODEL (PRM)

Published date

19-12-2016

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Defines the lifecycle process requirements performed by the IT-enabled business process outsourcing service provider for the outsourced business processes. Also defines the processes to plan, establish, implement, operate, monitor, review, maintain and improve its services.

DocumentType
Standard
PublisherName
Netherlands Standards
Status
Current

Standards Relationship
ISO/IEC 30105-1:2016 Identical

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