NEN NPR CEN/TR 15369 : 2006
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
POSTAL SERVICES - QUALITY OF SERVICE - GUIDE FOR THE IMPLEMENTATION OF EN 14534 MEASUREMENT OF THE TRANSIT TIME OF END-TO-END SERVICES FOR BULK MAIL
19-05-2016
12-01-2013
Provides an implementation guide for use by postal operators, regulators and those responsible for commissioning, carrying out, or auditing the measurement of postal service quality. It gives an overview of the processes required and factors to consider when measuring quality of service. It also provides guidance on alternative approaches allowed in the standard including how to select and calculate alternative or additional discriminate factors and methods for weighting of strata.
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