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NEN NPR ISO/IEC TR 20000-4 : 2010

Current

Current

The latest, up-to-date edition.

INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 4: PROCESS REFERENCE MODEL

Published date

12-01-2013

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Specifies a process reference model comprising a set of processes, described in terms of process purpose and outcomes that demonstrate coverage of the requirements of ISO/IEC 20000-1.

DocumentType
Standard
PublisherName
Netherlands Standards
Status
Current

Standards Relationship
ISO/IEC TR 20000-4:2010 Identical

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