NF EN 12522-2 : 1998
Current
The latest, up-to-date edition.
FURNITURE REMOVAL ACTIVITIES - FURNITURE REMOVAL FOR PRIVATE INDIVIDUALS - PART 2: PROVISION OF SERVICE
12-01-2013
Foreword
Introduction
1 Scope
2 Normative references
3 Provision of the usual furniture removal service
3.1 General
3.2 Preliminary information
3.2.1 Human resources
3.2.2 Technical skills
3.3 Carrying out phase
3.3.1 Human resources
3.3.2 Technical means
3.4 After sales service
4 Organization and implementation rules of the
"furniture removal" quality approach
4.1 Quality policy: drawing up and in-house
communication
4.2 Responsibilities, means and personnel for
conducting, controlling and reviewing the quality
policy
4.3 Quality manual
4.3.1 General
4.3.2 Purchasing
4.3.3 Personnel
4.3.4 Equipment (does not include "consumables"
eg packing material)
4.3.5 Incidents/accidents
4.3.6 Quality control
4.4 Control of quality-related documents
4.5 Assessment of subcontractors
4.6 Elimination of non-standard service
4.7 Corrective action
4.8 Training
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.