NF EN ISO 9000-1 : 1994

Committees responsible
National foreword
Foreword
Introduction
Guide
1 Scope
2 Normative reference
3 Definitions
4 Principal concepts
5 Roles of documentation
6 Quality system situations
7 Selection and use of International Standards on
     quality
8 Selection and use of International Standards for
     external quality
Annexes
A (normative) Terms and definitions taken from ISO
     8402
B (informative) Product and process factors
C (informative) Proliferation of standards
D (informative) Cross-reference list of clause
     numbers for corresponding topics
E (informative) Bibliography
Table
1 Relationships of organizations in the supply chain
Figures
1 All work is accomplished by a process
2 Supply-chain relationship of processes, with
     product-related and information-related flow
C.1 Activity matrix for quality assurance standards

Gives guidelines for the selection and use of a series of International Standards on quality systems that can be used for purposes of internal quality management (ISO 9004) and for purposes of external quality assurance (ISO 9001, ISO 9002, and ISO 9003). Clarifies the distinctions and interrelationships among the principal quality concepts. Also includes definitions.