NS EN 15838 : 2009
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
View Superseded by
CUSTOMER CONTACT CENTRES - REQUIREMENTS FOR SERVICE PROVISION
Superseded date
01-11-2017
Superseded by
Published date
12-01-2013
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Describes the requirements for customer contact centres.
| DocumentType |
Standard
|
| PublisherName |
Norwegian Standards (Norges Standardiseringsforbund)
|
| Status |
Superseded
|
| SupersededBy |
| Standards | Relationship |
| EN 15838:2009 | Identical |
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