NS EN ISO 41001 : 2018

This International Standard specifies requirements to plan, establish, implement, operate, monitor, review, maintain, and provide a documented FM management system within the context of managing an organization’s operational activities and risks. The requirements specified in this International Standard are non-sector specific and intended to be applicable to all organizations, or parts thereof, whether public or private sector, and regardless of the type, size, and nature of the organization or geographical location. The extent of application of these requirements depends on the organization’s operating environment and complexity. This would also be influenced by the scale as well as and diversity of geographical location where such a standard would have immense benefits. The standard can be applied to both insourced and outsourced service provision of FM. It is not the intent of this International Standard to imply uniformity in the structure of an FM management system, but for an organization to design a system that is appropriate to its needs and that meets its interested parties’ requirements. These needs are shaped by legal, regulatory, organizational and industry requirements, the products and services, the processes and activities employed, the size and structure of the organization, and the requirements of its interested parties. This International Standard is applicable to any organization that wishes to: a) establish, implement, maintain, and improve an FM management system; b) assure itself of conformity with its stated management policy; c) demonstrate conformity with this International Standard by: 1) making a self-determination and self-declaration, or 2) seeking confirmation of its conformance by parties having an interest in the organization, such as customers, or 3) seeking confirmation of its self-declaration by a party external to the organization, or 4) seeking certification/registration of its FM system by an accredited third party certification body. All the requirements in this International Standard are intended to be incorporated into any FM management system. The extent of the application depends on factors such as the overall mission and policies of the FM organization, the nature of its activities, products and services and the location where and the conditions in which it functions. This International Standard also provides, in Annex A, informative guidance on its use. NOTE This plan may refer to either a decision on a 1) totally outsourced service delivery, 2) a combination of outsourced/out tasked services and internally provided services, or 3) total internally provided service delivery