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NS ISO 10004 : 2012

Withdrawn

Withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

View Superseded by

QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR MONITORING AND MEASURING

Withdrawn date

01-03-2019

Superseded by

NS-ISO 10004:2018

Published date

11-07-2013

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Gives guidance in defining and implementing processes to monitor and measure customer satisfaction.

Committee
K 149
DocumentType
Standard
PublisherName
Norwegian Standards (Norges Standardiseringsforbund)
Status
Withdrawn
SupersededBy

Standards Relationship
ISO 10004:2012 Identical

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