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PD ISO/IEC TR 17028:2017

Current

Current

The latest, up-to-date edition.

Conformity assessment. Guidelines and examples of a certification scheme for services

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

28-09-2017

€271.12
Excluding VAT

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Fundamentals of certification of services
5 Development and management of certification
  schemes for services
6 Content of a certification scheme for services
Annex A (informative) - Examples of certification
        schemes for services
Annex B (informative) - Example of information provided
        with an application for service certification
Annex C (informative) - Example of contents of a certification
        agreement
Annex D (informative) - Example of information to be
        included in certification documentation
Annex E (informative) - Example of contents of a licensing
        agreement for the use of a certificate and mark of
        conformity
Annex F (informative) - Example of information to be
        included in a licence for the use of a certificate
        or mark of conformity
Bibliography

Gives guidelines and principles of service certification schemes.

Committee
CAS/1
DocumentType
Standard
Pages
42
PublisherName
British Standards Institution
Status
Current

This document provides guidelines and principles of service certification schemes.

NOTE1 In the context of this document, the assessment of a management system as part of service certification does not constitute the certification of the management system.

NOTE2 This document is not intended to limit in any way the decisions of scheme owners when developing and operating their own schemes.

Standards Relationship
ISO/IEC TR 17028:2017 Identical

ISO/IEC Guide 76:2008 Development of service standards Recommendations for addressing consumer issues
ISO/IEC 17065:2012 Conformity assessment — Requirements for bodies certifying products, processes and services
ISO/IEC 17025:2005 General requirements for the competence of testing and calibration laboratories
ISO/IEC 17000:2004 Conformity assessment Vocabulary and general principles
ISO 3951-1:2013 Sampling procedures for inspection by variables — Part 1: Specification for single sampling plans indexed by acceptance quality limit (AQL) for lot-by-lot inspection for a single quality characteristic and a single AQL
ISO 22514-1:2014 Statistical methods in process management — Capability and performance — Part 1: General principles and concepts
ISO 31000:2009 Risk management Principles and guidelines
ISO 10576-1:2003 Statistical methods — Guidelines for the evaluation of conformity with specified requirements — Part 1: General principles
ISO/IEC 17011:2004 Conformity assessment General requirements for accreditation bodies accrediting conformity assessment bodies
ISO/IEC 17030:2003 Conformity assessment General requirements for third-party marks of conformity
ISO/IEC Guide 23:1982 Methods of indicating conformity with standards for third-party certification systems
ISO/IEC 17020:2012 Conformity assessment — Requirements for the operation of various types of bodies performing inspection
ISO 2859-10:2006 Sampling procedures for inspection by attributes Part 10: Introduction to the ISO 2859 series of standards for sampling for inspection by attributes
ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
ISO/IEC 17007:2009 Conformity assessment — Guidance for drafting normative documents suitable for use for conformity assessment
ISO/IEC 17040:2005 Conformity assessment — General requirements for peer assessment of conformity assessment bodies and accreditation bodies
ISO 17100:2015 Translation services — Requirements for translation services
ISO/IEC 17021-1:2015 Conformity assessment Requirements for bodies providing audit and certification of management systems Part 1: Requirements

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