PD ISO/IEC TR 22446:2017
Current
The latest, up-to-date edition.
Information technology. Continual performance improvement of IT enabled services
Hardcopy , PDF
English
08-12-2017
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Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Continual performance improvement of IT enabled services
5 Lifecycle reliability improvement (LCRI) method
6 Continual performance improvement repository (CPIR)
7 Improvement to the ISO/IEC 20000 series processes
Bibliography
Defines a continual performance improvement (CPI) process that supports service management system (SMS) as defined in the ISO/IEC 20000 series.
| Committee |
IST/60
|
| DocumentType |
Standard
|
| Pages |
32
|
| PublisherName |
British Standards Institution
|
| Status |
Current
|
This document establishes a continual performance improvement (CPI) process that supports service management system (SMS) as defined in the ISO/IEC20000 series.
This process ensures successful deployment and service performance criteria fulfilment.
This process is based on a predictive performance evaluation method and a related repository.
This document is not intended to be used as a means of certification and does not add any requirements to those specified in ISO/IEC20000‑1 .
This document does not provide specific criteria for identifying the need for risk analysis, nor does it specify the types of risk analysis techniques that are used to support a particular technology.
This document does not offer techniques for implementing the continual performance improvement process.
| Standards | Relationship |
| ISO/IEC TR 22446:2017 | Identical |
| ISO/IEC 25010:2011 | Systems and software engineering — Systems and software Quality Requirements and Evaluation (SQuaRE) — System and software quality models |
| ISO/IEC/IEEE 24765:2017 | Systems and software engineering — Vocabulary |
| ISO/IEC 2382:2015 | Information technology — Vocabulary |
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