Foreword
Introduction
1 Scope
2 Conformance
3 Normative references
4 Terms and definitions
5 Abbreviated terms
6 Use of software quality metrics
7 How to read and use the metrics tables
8 Metrics tables
8.1 Functionality metric
8.1.1 Suitability metrics
8.1.2 Accuracy metrics
8.1.3 Interoperability metrics
8.1.4 Security metrics
8.1.5 Functionality compliance metrics
8.2 Reliability metrics
8.2.1 Maturity metrics
8.2.2 Fault tolerance metrics
8.2.3 Recoverability metrics
8.2.4 Reliability compliance metrics
8.3 Usability metrics
8.3.1 Understandability metrics
8.3.2 Learnability metrics
8.3.3 Operability metrics
8.3.4 Attractiveness metrics
8.3.5 Usability compliance metrics
8.4 Efficiency metrics
8.4.1 Time behaviour metrics
8.4.2 Resource utilization metrics
8.4.3 Efficiency compliance metrics
8.5 Maintainability metrics
8.5.1 Analysability metrics
8.5.2 Changeability metrics
8.5.3 Stability metrics
8.5.4 Testability metrics
8.5.5 Maintainability compliance metrics
8.6 Portability metrics
8.6.1 Adaptability metrics
8.6.2 Installability metrics
8.6.3 Co-existence metrics
8.6.4 Replaceability metrics
8.6.5 Portability compliance metrics
Annex A (informative) Considerations When Using Metrics
A.1 Interpretation of measures
A.1.1 Potential differences between test and operational
contexts of use
A.1.2 Issues affecting validity of results
A.1.3 Balance of measurement resources
A.1.4 Correctness of specification
A.2 Validation of Metrics
A.2.1 Desirable Properties for Metrics
A.2.2 Demonstrating the Validity of Metrics
A.3 Use of metrics for estimation (judgement) and prediction
(forecast)
A.3.1 Quality characteristics prediction by current data
A.3.2 Current quality characteristics estimation on current
facts
A.4 Detecting deviations and anomalies in quality problem prone
components
A.5 Displaying measurement results
Annex B (informative) Use of Quality in Use, External & Internal
Metrics (Framework Example)
B.1 Introduction
B.2 Overview of Development and Quality Process
B.3 Quality Approach Steps
B.3.1 General
B.3.2 Step #1 Quality requirements identification
B.3.3 Step #2 Specification of the evaluation
B.3.4 Step #3 Design of the evaluation
B.3.5 Step #4 Execution of the evaluation
B.3.6 Step #5 Feedback to the organization
Annex C (informative) Detailed explanation of metric scale types
and measurement types
C.1 Metric Scale Types
C.2 Measurement Type
C.2 Measurement Type
C.2.1 Size Measure Type
C.2.2 Time measure type
C.2.2 General
C.2.3 Count measure type
Annex D (informative) Term(s)
D.1 Definitions
D.1.1 Quality
D.1.2 Software and user
D.1.3 Measuremen