PD ISO/TR 28118:2009
Current
The latest, up-to-date edition.
Information and documentation. Performance indicators for national libraries
Hardcopy , PDF
English
31-05-2009
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Foreword
Introduction
1 Scope
2 Terms and definitions
3 Use of performance indicators
3.1 General considerations
3.2 Selection of performance indicators
3.3 Limitations of performance measurement
4 Descriptive framework
4.1 Presentation of the performance indicators
4.2 Description of the performance indicators
5 List of performance indicators for national libraries
Annex A (informative) - Description of performance indicators
Annex B (informative) - Mission and main goals of national
libraries
Annex C (informative) - Collecting the national part of
the Internet
Bibliography
Describes the performance indicators for national libraries.
| Committee |
IDT/2
|
| DocumentType |
Standard
|
| Pages |
102
|
| PublisherName |
British Standards Institution
|
| Status |
Current
|
This Technical Report establishes the performance indicators for national libraries. It is also applicable to libraries with regional tasks and without a defined population to be served, as many of their evaluation problems correspond to those of national libraries.
The performance indicators are of special interest for comparison over time within the same library. Comparisons between libraries are possible, if differences in the tasks and constituencies of the libraries are taken into account.
This Technical Report does not include performance indicators for evaluating the outcomes or impact of library services either on individuals, on the communities that libraries serve, or on society at this time. Since this is an evolving area of performance measurement for libraries, such performance indicators can be added at a later date.
This Technical Report is not intended to exclude the use of any performance indicators which have not been specified herein.
| Standards | Relationship |
| ISO/TR 28118:2009 | Identical |
| ISO 9241-11:1998 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability |
| ISO 11799:2015 | Information and documentation — Document storage requirements for archive and library materials |
| ISO 5127:2017 | Information and documentation Foundation and vocabulary |
| ISO 11620:2014 | Information and documentation — Library performance indicators |
| NISO Z39.7 : 0 | INFORMATION SERVICES AND USE: METRICS & STATISTICS FOR LIBRARIES AND INFORMATION PROVIDERS - DATA DICTIONARY |
| ISO 2789:2013 | Information and documentation — International library statistics |
| ISO 9707:2008 | Information and documentation — Statistics on the production and distribution of books, newspapers, periodicals and electronic publications |
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