PREN 14534 : DRAFT 2014
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
POSTAL SERVICES - QUALITY OF SERVICE - MEASUREMENT OF THE TRANSIT TIME OF END-TO-END SERVICES FOR BULK MAIL
01-05-2016
01-07-2014
Foreword
Introduction
1.Scope
2.Normative references
3.Terms and definitions
4.Symbols and abbreviations
5.Transit time as a Quality-of-Service
indicator
6.Methodology
7.Report
8.Quality control
9.The Annexes
Annex A (normative) - Accuracy calculation
Annex B (normative) - Transit Time
Calculation
Annex C (normative) - Comparability of
Measurement Results
Annex D (normative) - Design of aggregated
Fields of Study
Annex E (normative) - Additional
Requirements for continuous
Fields of Study [CMS/SCMS]
Annex F (normative) - Quality control
Annex G (normative) - Auditing
Annex H (informative) - Purpose of postal
Quality of Service standards
Annex I (informative) - Considerations before
implementing EN 14537
Annex J (informative) - Design basis
Annex K (informative) - Implementing EN
14534
Annex L (informative) - Application of the
accuracy calculation
Annex M (informative) - Changes to the 2002
version of EN 14534
Defines methods for measuring the end-to-end transit-time of domestic and cross-border bulk mail, collected, processed and delivered by postal service operators.
| Committee |
TC 331
|
| DocumentType |
Draft
|
| PublisherName |
Comite Europeen de Normalisation
|
| Status |
Superseded
|
| Standards | Relationship |
| 14/30299770 DC : 0 | Identical |
| 02/400807 DC : DRAFT SEP 2002 | Identical |
| ISO 10011-3:1991 | Guidelines for auditing quality systems Part 3: Management of audit programmes |
| ISO 10011-1:1990 | Guidelines for auditing quality systems Part 1: Auditing |
| EN 13850:2012 | Postal Services - Quality of Services - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail |
| ISO 10005:2005 | Quality management systems Guidelines for quality plans |
| EN ISO 9001:2015 | Quality management systems - Requirements (ISO 9001:2015) |
| ISO 9004:2009 | Managing for the sustained success of an organization A quality management approach |
| ISO 11180:1993 | Postal addressing |
| ISO 9001:2015 | Quality management systems — Requirements |
| ISO 10007:2017 | Quality management — Guidelines for configuration management |
| ISO 10011-2:1991 | Guidelines for auditing quality systems — Part 2: Qualification criteria for quality systems auditors |
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