• S.R. CWA 16026:2009

    Withdrawn A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

    STANDARDISATION OF ONLINE DISPUTE RESOLUTION TOOLS

    Available format(s):  Hardcopy, PDF

    Withdrawn date:  13-05-2021

    Language(s):  English

    Published date:  01-01-2009

    Publisher:  National Standards Authority of Ireland

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    Table of Contents - (Show below) - (Hide below)

    Foreword
    1 Scope
    2 Normative References
    3 Survey of ODR Models and Providers
    4 Analysis of ODR Processes
    5 Background on Technical Aspects of ODR
    6 Background on Regulatory and Legal Aspects
    7 Interoperability Aspects
    8 ODR Taxonomy and Ontology
    9 Conclusions and Recommendations

    Abstract - (Show below) - (Hide below)

    Defines guidelines to facilitate a clearer and easier use and exploitation of ADR resources to the potential users.

    General Product Information - (Show below) - (Hide below)

    Document Type Standard
    Publisher National Standards Authority of Ireland
    Status Withdrawn

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO/IEC 2382-1:1993 Information technology Vocabulary Part 1: Fundamental terms
    EN ISO 3166-1:2014 Codes for the representation of names of countries and their subdivisions - Part 1: Country codes (ISO 3166-1:2013)
    ISO 10003:2007 Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
    ISO 3166-1:2013 Codes for the representation of names of countries and their subdivisions Part 1: Country codes
    ISO/IEC 13335-1:2004 Information technology Security techniques Management of information and communications technology security Part 1: Concepts and models for information and communications technology security management
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