Foreword
Introduction
1 Scope
2 Normative references
3 Seeking accreditation for compliance with ISO 15189:2003
4 Identifying resources to help a laboratory meet ISO 15189:2003
requirements
5 Seeking support for building a quality management system to
meet ISO 15189:2003 requirements
6 Implementing a quality management system based on ISO 15189:2003
6.1 Components of a quality management system
6.2 Assessment - Identifying deficiencies in a quality management
system
6.3 Planning - Correcting deficiencies in a quality management
system
6.4 Setting priorities
6.5 Implementation - Constructing a quality management system
6.6 Evaluating, improving and maintaining the quality management
system
Annex A (informative) Elements of ISO 15189:2003 for defining a
quality management system
Bibliography