SA/SNZ TS ISO/IEC 20000.11:2023
Current
The latest, up-to-date edition.
Information technology - Service management Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®
Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users
English
24-02-2023
SA/SNZ TS ISO/IEC 20000.11:2023 identically adopts ISO/IEC TS 20000 11:2021, which provides guidance on the relationship between ISO/IEC 20000 1 and a commonly used service management framework, ITIL 4. It can be used by any organization or person wishing to understand how ITIL can be used with ISO/IEC 20000 1.
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