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SA/SNZ TS ISO/IEC 20000.5:2023

Current

Current

The latest, up-to-date edition.

Information technology - Service management Implementation guidance for ISO/IEC 20000-1

Available format(s)

Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users

Language(s)

English

Published date

21-04-2023

€64.68
Excluding VAT

SA/SNZ TS ISO/IEC 20000.5:2023 identically adopts ISO/IEC TS 20000 5:2022, which provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000 1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.

Committee
IT-030
DocumentType
Technical Specification
ISBN
978 1 76139 082 1
Pages
33
PublisherName
Standards Australia
Status
Current
Supersedes

Standards Relationship
ISO/IEC TS 20000-5:2022 Identical

Originated as SA/SNZ TR ISO/IEC 20000.5:2014.
Second edition 2023.

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