SA/SNZ TS ISO/IEC 20000.5:2023
Current
The latest, up-to-date edition.
Information technology - Service management Implementation guidance for ISO/IEC 20000-1
Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users
English
21-04-2023
SA/SNZ TS ISO/IEC 20000.5:2023 identically adopts ISO/IEC TS 20000 5:2022, which provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000 1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.
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