SA/SNZ TS ISO/IEC 33074:2022
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Information technology - Process assessment - Process capability assessment model for service management
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English
27-05-2022
SA/SNZ TS ISO/IEC 33074:2022 identically adopts ISO/IEC TS 33074:2020, which defines a process assessment model that relies on the process reference model, published as ISO/IEC TS 33054, that meets the requirements of AS/NZS ISO/IEC 33004, and that supports the performance of an assessment by providing indicators for guidance on the interpretation of the process purposes and outcomes and the process attributes as defined in ISO/IEC 33020.
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