1 - SAA/SNZ HB18.65:1998 - GUIDE 65 - GENERAL REQUIREMENTS FOR BODIES OPERATING PRODUCT CERTIFICATION SYSTEMS
4 - PREFACE
5 - CONTENTS
6 - Introduction
7 - 1 Scope
7 - 2 References
7 - 3 Definitions
7 - 3.1 supplier:
8 - 4 Certification body
8 - 4.1 General provisions
8 - 4.2 Organization
9 - 4.3 Operations
9 - 4.4 Subcontracting
9 - 4.5 Quality system
10 - 4.6 Conditions and procedures for granting, maintaining, extending, suspending and withdrawing certification
10 - 4.7 Internal audits and management reviews
10 - 4.8 Documentation
11 - 4.9 Records
11 - 4.10 Confidentiality
11 - 5 Certification body personnel
11 - 5.1 General
11 - 5.2 Qualification criteria
12 - 6 Changes in the certification requirements
12 - 7 Appeals, complaints and disputes
12 - 8 Application for certification
12 - 8.1 Information on the procedure
13 - 8.2 The application
13 - 9 Preparation for evaluation
13 - 10 Evaluation
13 - 11 Evaluation report
14 - 12 Decision on certification
14 - 13 Surveillance
14 - 14 Use of licences, certificates and marks of conformity
14 - 15 Complaints to suppliers