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SAC GB/T 19012:2019

Current

Current

The latest, up-to-date edition.

Quality management—Customer satisfaction—Guidelines for complaints handling in organizations

Available format(s)

Hardcopy , PDF

Language(s)

Chinese

Published date

04-06-2019

€13.46
Excluding VAT

Committee
TC 151
DocumentType
Standard
Pages
0
ProductNote
THIS STANDARD ALSO REFERS TO SAC GB/T 19001-2016, SAC GB/T 19004-2011
PublisherName
Standardization Administration of China
Status
Current
Supersedes

Standards Relationship
ISO 10002:2018 Identical

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