SAE AIR5121A

1 SCOPE
2 REFERENCES
3 TOPICS
  3.1 Software Support in the System Context
      3.1.1 Principle 1: Software Supportability is a Systems
            Performance Parameter
      3.1.2 Principle 2: Software Supportability is a
            Life-of-System Concern
      3.1.3 Principle 3: Management of Software Support Requires
            a Wide Range of Information
      3.1.4 Principle 4: Software Supportability Analysis
            Methods Apply to Public and Private Sector Systems
  3.2 Background on the Need for Supportable Software
      3.2.1 Software Functionality is Fundamental to Most Systems
      3.2.2 Supportable Software is Critical to System Evolution
      3.2.3 Software Supportability Influences Design
      3.2.4 Software Support is a Major Contributor to Life-Cycle
            Cost
  3.3 Software Support Concept
      3.3.1 Key Elements of a Software Support Concept
      3.3.2 Software Support Tasks and Initiator Events
  3.4 Software Support Processes
      3.4.1 Logistic management Aspects of Software Support
      3.4.2 Engineering Aspects of Software Support
      3.4.3 Modeling the Software Support Process
  3.5 Software Supportability Analysis
      3.5.1 Supportability Analysis Process
      3.5.2 Through-Life Management of Software Support
4 NOTES
  4.1 Document Context
  4.2 Key Words
  4.3 Acknowledgement

Provides an overview of the issues relating to the support and supportability of software in computer-based systems.

This SAE Aerospace Information Report (AIR) provides an overview of the issues relating to the support and supportability of software in computer-based systems. It has general applicability to all sectors of industry and commerce and to all types of equipment that contain software. The software support issues and activities summarized in this report are reasonably easy to comprehend. The reader should not be mislead into believing development of supportable software is easy to achieve. The target audience for the document includes software acquisition organizations, developers, supporters, and end-use customers.