• SANS 20000-2:2021

    Current The latest, up-to-date edition.

    INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 2: GUIDANCE ON THE APPLICATION OF SERVICE MANAGEMENT SYSTEMS

    Available format(s):  Hardcopy

    Language(s):  English

    Published date:  01-03-2021

    Publisher:  South African Bureau of Standards

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    Abstract - (Show below) - (Hide below)

    Gives guidance on the application of an SMS based on ISO/IEC 20000-1 (published in South Africa as an identical adoption under the designation SANS 20000-1).

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    Committee TC 001
    Document Type Standard
    Publisher South African Bureau of Standards
    Status Current
    Supersedes
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