SR 3645 : ISSUE 1

1 Introduction
      1.1 Purpose and Scope
      1.2 Qualifications
      1.3 Target Audience
      1.4 Suppliers
      1.5 Bellcore Client Companies (BCCs)
      1.6 Organization of the Document
      1.7 Requirements Terminology
      1.8 Requirement Labeling Conventions
              1.8.1 Numbering of Requirement and Related Objects
              1.8.2 Requirement, Conditional Requirement, and
                        Objective Object Identification
              1.8.3 Definition of Industry Practice
2 General Requirements About Usability
      2.1 Designation - Consistency
3 Hardware
      3.1 General Hardware Usability Requirements
      3.2 General Physical Dimensions
      3.3 General Hardware Physical Features
      3.4 Defensive Design Features
      3.5 Maintenance Positions
              3.5.1 Physical Dimension
              3.5.2 Location
              3.5.3 Functionality - General
              3.5.4 Functionality - Administrative Processor
                        System
              3.5.5 Functionality - OC
              3.5.6 Control/Status Interface
              3.5.7 Switching System Maintenance Messages Interface
      3.6 Labeling
              3.6.1 General
              3.6.2 Safety Labels
              3.6.3 Circuit Pack Labeling
              3.6.4 Adhesive Labeling
              3.6.5 Stamping
              3.6.6 Lettering Size
              3.6.7 Durability
              3.6.8 Numbering of Positions
      3.7 Memory Systems
      3.8 Circuit Packs
      3.9 Power
      3.10 Safety
      3.11 Controls, Switches, and Breakers
      3.12 Switching System Physical Control/Status Interface
              Criteria
      3.13 Voice Communications
      3.14 Extended Maintenance Capabilities (Beltline)
      3.15 Maintenance USI/Device Criteria
4 Alarms and Trouble Notification Messages
      4.1 Alarm Documentation
      4.2 Trouble Detection
      4.3 Trouble Notification
              4.3.1 Output Messages
              4.3.2 Automatic Messages
      4.4 System Response When Reporting Alarms
      4.5 Alarm and Warning Message Display on a USI Device
      4.6 Hardware Alarm and Indicator Lights
      4.7 CO Audible/Visual Alarm Cut-Off
      4.8 Signaling Link Alarms and Trouble Notification Messages
      4.9 Specific Alarm Types and Messages
              4.9.1 Hourly Status Message
              4.9.2 Autonomous Action
              4.9.3 Telemetry Trouble Notifications
              4.9.4 Other
      4.10 Alarm Lights - Physical Features and Dimensions
      4.11 Audible Alarms
5 Software
      5.1 General Characteristics
      5.2 Remote Functions
      5.3 Response Characteristics
      5.4 Intelligibility
      5.5 Formatting
      5.6 Output Messages
              5.6.1 General Considerations
              5.6.2 Error Messages
              5.6.3 Status Messages
              5.6.4 Messages on OOS Entities
      5.7 Logs
              5.7.1 ISDN Data Link and Network Link Monitoring
      5.8 Data Input
      5.9 Navigation
      5.10 Software Designations
      5.11 Modes
      5.12 ISDN
      5.13 Provisioning
      5.14 Trouble Detection Tests
      5.15 Surveillance
              5.15.1 CCS Signaling Link Performance
              5.15.2 Measurements and Data Generation
      5.16 Trunk and Line Work Station
              5.16.1 Trunk Testing
                        5.16.1.1 Required Administration Functions
                        5.16.1.2 Test Actions
                        5.16.1.3 Line Testing
      5.17 Help Facility
      5.18 Utilities
              5.18.1 Control Panel Utility
              5.18.2 Notepad Utility
              5.18.3 Table/Report Editor Utility
              5.18.4 Task History Utility
              5.18.5 Search Utility
              5.18.6 File Management Utility
              5.18.7 Scheduler Utility
              5.18.8 Printer Utility
              5.18.9 Cascading Utility
      5.19 On-line Documentation
      5.20 Electronic Mail
      5.21 Time and Date
      5.22 Interface Artifacts
              5.22.1 Windows
              5.22.2 Icons
              5.22.3 Menus
              5.22.4 Dialog Boxes
              5.22.5 Names
              5.22.6 Textual Messages
              5.22.7 Buttons
              5.22.8 Scroll Bars
              5.22.9 Scales
              5.22.10 Steppers
              5.22.11 Text-Entry Fields
              5.22.12 List Boxes
              5.22.13 Combination Boxes
              5.22.14 Symbols
              5.22.15 Schemas
              5.22.16 Tables
              5.22.17 Colors
              5.22.18 Formatting and Layout
      5.23 Input Devices
              5.23.1 Keyboard
              5.23.2 Function Keys
              5.23.3 Accelerators
      5.24 General Dialog Structure
      5.25 Menu Dialog
      5.26 Command Language Dialog
      5.27 Form-Filling Dialog
      5.28 Direct Manipulation Dialog
      5.29 Application of Menu-Drive Dialogs
              5.29.1 General
              5.29.2 Task Menu
              5.29.3 Action Menu
              5.29.4 Object Menu
              5.29.5 Object Submenus
              5.29.6 Dialog Boxes
              5.29.7 List Boxes
6 Office Environment
7 Documentation
      7.1 General
              7.1.1 Scope
              7.1.2 Availability and Timing
              7.1.3 Format
              7.1.4 Updates and Product Change Notices
              7.1.5 Guide
              7.1.6 Consistency
              7.1.7 Product Description
              7.1.8 Hardware and Software Descriptive Documentation
              7.1.9 Network Element (NE) Interface Documentation
              7.1.10 Training
      7.2 Planning and Engineering Documentation
              7.2.1 Product Specifications
              7.2.2 Planning Documentation
              7.2.3 Engineering Documentation
      7.3 Inventory and Ordering Documentation
              7.3.1 Common Language Documentation
              7.3.2 Ordering Guide
      7.4 Installation Group Documentation
      7.5 Provisioning Group Documentation
              7.5.1 Provisioning Documentation
              7.5.2 Record Keeping Documentation
              7.5.3 Assignment Documentation
      7.6 Maintenance Group Documentation
              7.6.1 System Maintenance Documentation
              7.6.2 System Test Information
      7.7 Database Administration Documentation
      7.8 Traffic Administration Documentation
              7.8.1 Network Traffic Management (NTM) Documentation
              7.8.2 Network Element System Administration
                        Documentation
      7.9 Billing Group Documentation
      7.10 Reliability and Quality Assurance Documentation
              7.10.1 Supplier Quality Control of Documentation
              7.10.2 Product Reliability and Quality Requirements
8 Repairs
      8.1 General
      8.2 Procedures
      8.3 Trouble Isolation
      8.4 Fuse Trouble Isolation
      8.5 Error Analysis
      8.6 OOS State Criteria
      8.7 Assurance of OOS before Repair
      8.8 Power Removal before Repair
      8.9 Physical Repair
      8.10 Restoration of Equipment to Active or Standby State
      8.11 Mean Time to Repair
      8.12 Network Transport Repair
Appendix A: Documents From Which Human Factors Requirements Were
              Extracted
References
Glossary

This is a Special Report (SR) with proposed generic requirements relating to network equipment to facilitate the access of human-factors. The requirements pertain to software/hardware interfaces between the network equipment/technicians that work on that equipment.