TS ISO 10004:2011
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
Quality management - Customer satisfaction - Guidelines for monitoring and measuring
Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users
28-09-2022
English
30-11-2011
Important note : Users cannot be edited or removed once added to your Multi user PDF.This Technical Specification provides guidance in defining and implementing processes to monitor and measure customer satisfaction. This Technical Specification is intended for use by organizations regardless of type, size or product provided. The focus of this Technical Specification is on customers external to the organization.
| Committee |
QR-008
|
| DocumentType |
Technical Specification
|
| ISBN |
978 0 7337 9975 4
|
| Pages |
29
|
| PublisherName |
Standards Australia
|
| Status |
Withdrawn
|
| Standards | Relationship |
| ISO/TS 10004:2010 | Identical |
First published as TS ISO 10004:2011.
| AS/NZS ISO 9000:2006 | Quality management systems - Fundamentals and vocabulary |
| HB 90.1:2012 | The Small Business Handbook - Guide to ISO 9001:2008 |
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.